Guest Help Sign in

Contact venue

Send a quick message to the venue team.

Start with the essentials: what you need, roughly when, and any access requirements that matter from the start.

What gets sent

  • Space name and proposed date window
  • Contact email
  • Estimated headcount and format
  • Any critical accessibility or arrival concerns

Your contact defaults

Sign in to pull your contact details and planning defaults into venue messages automatically.

Your preferred currency and venue setup status will appear here before you send anything.

Replying in the enquiry thread keeps the venue conversation, arrival notes, and follow-up questions together.

  • Keep the first note short so the venue can reply quickly.
  • Put access and arrival details in the first message if they affect the booking.
  • Link straight into a saved request if the venue asks for more detail.

Enquiry thread

The venue reply, your contact details, and any arrival questions stay together here.

0 replies · 0 unread · Open the enquiry thread to continue

  • Latest venue reply appears here
  • Arrival notes stay attached to the enquiry
  • Reply path remains easy to reopen later

First-contact request

Sign in to send the first note through shared inbox, where the venue can accept it before replies open.

The first-contact request will open in shared inbox once you are signed in.